We’re a Top Chatbot Development Company
At My Cloud Crew, we deliver customized, fine-tuned AI chatbots that address areas in your business that need more attention, such as customer service, lead management, appointment setting, prospect inquiry, etc. Our Generative AI chatbots are built on LLMs (Large Language Models) and can help handle FAQs, generate leads, and provide internal support—freeing up time for your team to focus on growing your business.
CUSTOMER SUPPORT CHATBOTS
Automate customer service with Gen AI (LLM) powered chatbots that handle common inquiries, troubleshoot issues, and seamlessly route complex cases to human agents. This drastically reduces response times, improving customer satisfaction.
LEAD GENERATION BOTS
Gen AI chatbots can engage website visitors through interactive conversations, to qualify leads and capture essential contact information for your sales team. This ensures you don’t miss valuable business opportunities and can nurture leads in real-time.
INTERNAL SUPPORT BOTS
Streamline internal processes like HR and IT support by deploying Gen AI chatbots to assist employees with inquiries, knowledge base access, and task automation, improving workflow efficiency and minimizing bottlenecks.
EXPERTS IN ARTIFICIAL INTELLIGENCE
Chatbots Save Costs on Customer Support
Chatbots handle a significant portion of repetitive inquiries that would otherwise require human intervention. According to research, chatbots can save up to 30% on customer support costs by automating answers to common questions, troubleshooting simple issues, and directing more complex inquiries to human agents only when needed. This frees up your team to focus on higher-value work without hiring additional staff.
CROSS-CHANNEL STRATEGY
Increased Sales through Real-Time Engagement
When customers have questions, chatbots provide real-time responses that guide them through the decision-making process, reducing the chances of abandoning their cart or leaving the site. Studies show that 48% of consumers prefer using chatbots for quick answers rather than waiting for human responses. This immediate engagement helps small businesses capture more leads and close sales faster by 67%.
ROUND THE CLOCK SUPPORT
Available 24/7 for Continuous Customer Service
A chatbot operates around the clock, meaning your business is never “closed”. This ensures customers can always get assistance or product recommendations, even during non-business hours, boosting satisfaction and trust. This also increases the likelihood of generating leads while you’re not physically present to respond to inquiries.
ENHANCED BUSINESS PERFORMANCE
Higher Efficiency for Internal Processes
Chatbots can also streamline internal processes. An internal support bot can handle routine HR queries like payroll, vacation days, or IT support, enabling employees to get instant help without having to wait for human intervention. This makes internal processes much more efficient and reduces delays in critical operations.
Our Packages
DISCLAIMER: Creating impactful marketing campaigns is a thoughtful process that requires time. On average, we recommend posting about 3-5 times per week on each platform as posting too frequently can overwhelm your audience. We ensure every post is relevant, engaging, and aligned with your industry’s trends or current events. After all, our primary goal is to boost brand awareness and cultivate meaningful relationships with your prospects.
| Basic | Professional | Advanced | |
|---|---|---|---|
| $500 one-time fee or $50/month, depending on project scope | From $1,500 one-time fee or $150/month, depending on project scope | From $5,000 one-time fee or $500/month, depending on project scope | |
| For businesses just starting out with chatbots, focused on simple but effective automations for customer support, prospect inquiry, lead generation, etc. | For businesses looking to scale their chatbot capabilities with more LLM customization, LLM fine-tuning, etc. | For enterprises or businesses with complex requirements. It offers fully customized LLM (Large Language Model) chatbots capable of handling sophisticated customer interactions, advanced data integration, and internal automation | |
| Service Inclusions | |||
| Pre-Built Templates | ✅ | ❌ | ❌ |
| Custom Chatbot Development | ❌ | ❌ | ✅ |
| Customizable Workflows | ❌ | ✅ | ✅ |
| Lead Capture | ✅
Basic lead generation
|
✅
Advanced lead generation with lead scoring
|
✅
Advanced lead generation with AI & ML capabilities
|
| Lead Qualification & Routing | ❌ | ✅ | ✅ |
| Omnichannel Support | ✅ | ✅
Website, social media, mobile apps
|
✅
❌Web, mobile apps, social media, messaging apps
|
| Platform Integration | ✅
Basic (WordPress, Shopify)
|
✅
CRM Integration (HubSpot, Salesforce)
|
✅
Advanced Integration (ERP, CRM, custom software)
|
| Internal Support Bots | ❌ | ✅
Basic HR, IT inquiries
|
✅
Advanced internal automation for HR, IT
|
| NLP & Sentiment Analysis | ❌ | ❌ | ✅ |
| Advanced Reporting | ❌ | ✅ | ✅ |
| AI & Machine Learning Capabilities | ❌ | ❌ | ✅ |
| Multi-Channel Deployment | ❌ | ✅ | ✅ |
| Enterprise-Grade Security | ❌ | ❌ | ✅ |
| Customer Support | ✅
Email support (within 24 hours)
|
✅
Monthly social listening report using Google Alerts
|
✅
24/7 premium support with immediate assistancePriority support (within 12 hours)
|
| Dedicated Account Manager | ❌ | ❌ | ✅ |
| Deployment Time | 5-7 business days | 10-15 business days | 30-40 business days |
| Add-Ons Available | ✅
AI Training ($500), Multi-Language Support ($250), Third-Party API Integration (custom pricing based on API complexity)
|
✅
AI Training ($500), Multi-Language Support ($250), Third-Party API Integration (custom pricing based on API complexity)
|
✅
AI Training ($500), Multi-Language Support ($250), Third-Party API Integration (custom pricing based on API complexity)
|
DON’T WORRY, WE GOT YOU
4 Reasons to Choose My Cloud Crew As Your Social Media Marketing Agency
WE DON'T OFFER ONE-SIZE-FITS-ALL CHATBOTS
My Cloud Crew AI Experts analyze your business needs, pain points, and customer behavior to develop custom Gen AI bots that genuinely support your business goals.
OUR STREAMLINED PROCESSES MEAN QUICKER DEPLOYMENT
We ensure your Gen AI chatbot is operational in weeks, not months, avoiding delays in scaling your operations.
WE HAVE A DEEP UNDERSTANDING OF GEN AI AND NATURAL LANGUAGE PROCESSING
We ensure that your chatbot not only performs basic tasks but learns and improves over time, providing smarter, more relevant responses.
WE INTEGRATE CHATBOTS INTO YOUR EXISTING SYSTEMS
This makes it easy for your business to handle high volumes of queries without extra manpower.
Frequently Asked Questions
My Cloud Crew offers comprehensive virtual assistant services tailored to your business needs. We provide administrative support, lead generation, marketing assistance, research tasks, database management, appointment scheduling, and graphic design. Our VAs are skilled in web development, SEO, content creation, and social media management. We also offer specialized services for real estate, insurance, healthcare, technology, and more. Partnering with us ensures access to a diverse range of talented virtual professionals adept at supporting your business objectives efficiently.
My Cloud Crew stands out for several reasons. We offer delegate and managed VA services, taking over your tasks and enabling you to focus on business growth. Our VAs are growth-focused, upskilling in areas essential to your success. We provide fully managed crews, including complete oversight and support. Additionally, you have 24/7 access to talented virtual assistants, ensuring productivity around the clock. Partnering with us means efficient, scalable, and expert virtual support tailored to your needs.
At My Cloud Crew, onboarding a talented virtual assistant typically takes 48 hours to 1 week. Initial consultations allow us to understand your needs, followed by careful selection and training of the VA. Our efficient onboarding includes seamless communication setup and access to resources, ensuring a quick transition and immediate productivity for your business.
Yes, My Cloud Crew offers flexible plans that provide access to expert virtual assistants, allowing businesses to delegate tasks efficiently without the overhead of hiring full-time staff. Whether you need ongoing support or project-based assistance, our monthly plans ensure affordability and scalability, enabling you to focus on growing your business while we handle the rest.
We provide a combination of delegation and managed VA services that adapt to your business’s evolving needs. Our complete, fully managed virtual crews ensure 24/7 access to talented professionals, enabling you to scale efficiently. With My Cloud Crew, you get exceptional support tailored to drive your business forward.
Hiring a virtual assistant frees up your time from repetitive tasks, allowing you to focus on core business activities. They offer cost-effective support by providing essential services like administrative tasks, marketing, lead generation, bookkeeping, and more. With My Cloud Crew, you gain access to skilled professionals who can handle various tasks efficiently, so you can streamline your operations and boost productivity—ultimately leading to business growth and success.
To hire a good virtual assistant, start by defining your needs and outlining clear job responsibilities. Next, thoroughly vet candidates by reviewing their experience, skills, and references. Conduct interviews to assess their communication and problem-solving abilities. Consider cultural fit and reliability. Or, even better? Opt for reputable platforms like My Cloud Crew that offer pre-vetted assistants who undergo rigorous screening processes, so you can find a reliable and competent virtual assistant for your business needs.
Freelance marketplaces such as Upwork and Fiverr can provide access to virtual assistants, but with varying degrees of quality and reliability. Alternatively, consider reputable outsourcing platforms like My Cloud Crew as we can help you bypass the complex hiring process and simply opt for done-for-you solutions that align with your specific business requirements.
The cost of hiring a virtual assistant varies depending on factors like their skill level, experience, and location. At My Cloud Crew, you can choose price packages starting at 80 hours per month, with rates increasing based on specialization, expertise, and ongoing support.