Simply put, virtual assistants are like personal assistants in offices. The big difference is them not being in an office. They work remotely and do not necessarily follow regular office hours.
VAs are experienced and independent individuals and are efficient doing administrative support. They manage your schedules and your deadlines are part of their workflow. They also handle the company’s communications. Companies offering products or services can even have the VA as the primary contact point to assist or get customer feedback.
Besides responding to emails and calls, they take on other responsibilities. In database management, they input and compile data, check for accuracy, and edit records. And by accomplishing all these tasks, VAs maintain an organized workspace and a functional office.